joyfultreasuresmedia.com

PRIVACY POLICY

JOYFUL TREASURES MEDIA

Effective Date: December 8th, 2025

Last Updated: December 8th, 2025

This Privacy Policy describes how Joyful Treasures Media, LLC ("JTM," "we," "us," or "our") collects, uses, discloses, and protects personal information when you use our website, mobile applications, and all related services ("Services").

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy and our Terms of Service.

1. INFORMATION WE COLLECT

We collect information that you provide directly to us, information we collect automatically, and information we obtain from third-party partners.

1.1 Information You Provide

Account Information

When you create a JTM account, we may collect:

  • Your name
  • Email address
  • Password or login credentials
  • Relationship to the child (e.g., parent, guardian, caregiver)

Child Information Provided by Caregivers

Because our Services are intended to support children's learning and development, you may provide:

  • A child's first name, nickname, initials, or age range
  • Media containing the child's image, voice, or likeness
  • Other contextual information included in uploaded videos or captions

We do not knowingly collect personal information directly from children. All child data is provided solely by authorized adult caregivers.

User Content

This includes:

  • Videos, photos, and audio recordings
  • Captions, titles, notes
  • Community posts shared within Joyful Village
  • Comments or reactions

Communications

If you contact us, we may collect your email address, phone number, and the content of your communications.

1.2 Information We Collect Automatically

When you use the Services, we automatically collect:

  • Device information (type, operating system, unique identifiers)
  • Browser type and settings
  • IP address
  • App usage statistics (e.g., which Treasures are viewed, time spent)
  • Log data such as crash reports or performance events

We may use cookies and similar technologies to support website functionality, authentication, and analytics. We do not use tracking for behavioral advertising or profiling children.

1.3 Information From Third Parties

We may receive information from:

  • App store providers
  • Payment processors
  • Analytics tools
  • Service providers who help deliver the Services

2. HOW WE USE YOUR INFORMATION

We use personal information for the following purposes:

2.1 To Provide the Services

This includes:

  • Enhancing user-uploaded videos with templates
  • Hosting and storing Treasures
  • Operating Treasured Families and Joyful Village
  • Managing accounts and user preferences

2.2 To Improve and Personalize the Experience

We may use information to:

  • Recommend templates
  • Enhance platform performance
  • Develop new features
  • Generate de-identified or aggregated data analytics

2.3 To Communicate With You

Such as:

  • Account updates
  • Subscription information
  • Service announcements
  • Customer support

2.4 To Maintain Safety

Including:

  • Monitoring for prohibited content
  • Enforcing Community Guidelines
  • Ensuring child-safety compliance

2.5 To Comply with Legal Obligations

Including:

  • COPPA compliance
  • Responding to legal requests
  • Preventing fraud

We do not sell any personal information, including children’s information.

3. HOW WE SHARE INFORMATION

We may share information in the following circumstances:

3.1 With Your Consent

For example:

  • Sharing Treasures in Joyful Village
  • Featuring your content inside the JTM community
  • Using your content for marketing only if you give explicit permission

3.2 With Service Providers

We may share information with third-party vendors who:

  • Host data
  • Provide analytics
  • Deliver customer support
  • Process payments
  • Provide infrastructure

These providers may only use information as necessary to support the Services.

3.3 For Safety and Legal Compliance

We may disclose information if we believe it is necessary to:

  • Protect users, especially children
  • Detect or prevent fraud or abuse
  • Comply with legal requirements or court orders
  • Respond to DMCA takedown notices

3.4 Business Transfers

If JTM is involved in a merger, acquisition, investment, or asset sale, user information may be transferred as permitted by law.

4. CHILDREN'S PRIVACY (COPPA)

We comply with the Children's Online Privacy Protection Act (COPPA).

4.1 No Direct Child Accounts

Children may not create accounts or independently upload information.

4.2 Parent/Guardian Consent Required

All child information is provided voluntarily by a parent, guardian, or authorized caregiver who consents to collection and processing.

4.3 Parental Rights

Parents may:

  • Review their child's personal information
  • Request deletion of their child's data
  • Revoke consent

4.4 School/Institutional Use

If JTM is used in educational settings, schools must ensure COPPA compliance and obtain proper consent.

5. DATA STORAGE AND SECURITY

We use industry-standard safeguards to protect personal information, including:

  • Encrypted data transmission
  • Access controls
  • Secure storage environments

However, no digital service is 100% secure. You use the Services at your own risk.

6. DATA RETENTION

We retain personal information only as long as needed for:

  • Providing the Services
  • Legal compliance
  • Security and fraud prevention

User Content

  • Treasures remain stored unless deleted by you
  • Treasures shared in Joyful Village may remain accessible until you remove them
  • De-identified or aggregated data may be retained indefinitely

7. YOUR RIGHTS & CONTROLS

You may:

  • Update account information
  • Delete Treasures
  • Remove content from Joyful Village
  • Delete your entire account
  • Request access or correction of your data
  • Opt out of non-essential emails

To exercise rights, contact info.help@joyfultreasuresmedia.com.

8. YOUR CHOICES

Marketing Emails

You may unsubscribe using links in our emails or by contacting us.

Cookies

You may manage cookies via browser settings; disabling cookies may limit functionality.

9. INTERNATIONAL USERS

Our Services are intended for U.S. users.

If you access JTM from outside the U.S., you consent to your information being processed according to U.S. law.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

If changes are significant, we will notify you through the app or via email.

Your continued use of the Services after changes take effect means you accept the updated Policy.

11. CONTACT US

If you have questions or requests related to privacy, contact:

Joyful Treasures Media, LLC

Email: info.help@joyfultreasuresmedia.com

Website: https://joyfultreasuresmedia.com

COPPA ADDENDUM

Effective Date: December 8th, 2025

Joyful Treasures Media ("JTM") provides this Children's Privacy Notice to explain how we handle personal information relating to children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

This notice supplements our full Privacy Policy and applies specifically to information caregivers provide to JTM about children.

1. WHAT INFORMATION WE COLLECT ABOUT CHILDREN

We collect only information that a parent, legal guardian, or authorized caregiver provides, such as:

  • A child's first name, nickname, or initials
  • Age or age range
  • Video or audio content containing the child's image or voice
  • Captions or descriptions included by caregivers

Children do not create accounts and do not directly submit information to JTM.

2. HOW WE USE CHILD INFORMATION

We use child information solely to:

  • Create enhanced Treasures
  • Provide personalized learning experiences
  • Operate Treasured Families and Joyful Village
  • Maintain secure accounts
  • Improve the overall Service
  • Comply with safety and legal requirements

We do not use child data for advertising, profiling, or selling.

3. HOW WE SHARE CHILD INFORMATION

Child information may be shared only:

  • With your consent, when you choose to share Treasures in Joyful Village
  • With service providers who support our platform operations
  • For legal or safety reasons, such as complying with court orders or preventing harm
  • In de-identified or aggregated form, which cannot identify your child

We never sell a child’s personal information.

4. PARENTAL CONSENT

We require verifiable parental consent before collecting or processing any child information.

By creating an account and uploading content about a child, you confirm that:

  • You are the child's parent or legal guardian (or authorized caregiver)
  • You consent to JTM processing your child's information for the purposes described in this Notice

5. PARENT RIGHTS UNDER COPPA

Parents and guardians may at any time:

  • Review the child information we have collected
  • Request deletion of the child's personal information
  • Revoke consent for further collection
  • Decline to share Treasures in Joyful Village
  • Delete the entire account

To exercise these rights, contact info.help@joyfultreasuresmedia.com.

6. DATA RETENTION FOR CHILD INFORMATION

  • We retain child-related information only as long as your account is active.
  • If you delete a Treasure, we remove it from our main systems within a reasonable period.
  • De-identified versions may be retained for analytics or product improvement.
  • If you delete your account, we delete all identifiable child information.

7. SECURITY MEASURES

We use industry-standard encryption and data protection measures to secure your child's information.

However, no system can be guaranteed 100% secure.

8. CONTACT INFORMATION

If you have questions about this Children's Privacy Notice or your rights under COPPA, contact us:

Joyful Treasures Media, LLC

Email: info.help@joyfultreasuresmedia.com

Website: https://joyfultreasuresmedia.com